We talked about old times
And it made me smile because you didn't forget
Roy Chong
30th May 1985
roy_cmh@yahoo.com.sg
Wednesday, March 28, 2007, 6:18 pm
I know this might sound like nothing to you all, but i am just FUMING MAD!!!!
Freaking PISSED!!!
No words can explain how angry I am.
Here's the email I send to SBS.
To whoever it may concern,
RE: A very unpleasant bus waiting experience
I was waiting for the bus service number 154 at the bus stop next to St. Andrew Junior School on 28th March 2007 at about 4:55pm. As usual, 154 usually takes a very long time to come. So there I was waiting until about 5:15pm, when a double deck 154 finally came. But what happened really pissed me off a lot!
The bus came, traveling at a very fast speed, and just drove off! Due to the location of the bus stop, its very difficult for us to see any bus approaching. Because of this, buses approaching this bus stop should try to drive slower, so as to confirm there is no passenger wanting to take the bus. But this particular bus driver simply choose to drive pass the bus stop without even checking! Normally, buses approaching that bus stop will drive slowly and even move next to the bus stop even if there is no passengers that want to board the bus. These drivers are greatly appreciated. But not that particular 154 driver! Being very tired and already waited for the bus for so long, how does it feel to miss the bus!? The bus driver didn’t even look in the direction of the bus stop! He just drove off in a very fast speed and of course didn’t see me flag for the bus.
I agree that this bus stop normally have very little people waiting for bus. As a result, buses will usually just drive pass. But they should at least check! What is the point of building a bus stop there, when the bus do not wish to stop!!!
I am really disappointed with the service of SBS. This is one of the many experiences that I had or heard. I once heard from my friend that a bus driver actually decline to pick him up after seeing him running towards to bus stop, and even pointed middle finger at him! My mum had this experience that this particular bus driver didn’t stop the bus when the bell had been pressed. And when my mum when to approach the bus driver, he just simply ignored her. She got off a few bus stops after the one she wanted to drop off. And due to this, she had to walk all the way back and was late for work.
I seriously question the service SBS is providing. Being the major bus transport company in Singapore, is this the type of service we as customers deserve? This is not like taxi company, where we can easily choose another taxi company if we are unhappy with one of them. We have no choice but to take SBS. But this is the kind of service we get.
I am really tempted to inform the media about these incidents, but I choose not to, as I feel that you can change for the better. I hope the service for SBS can improve. Regarding the bus stop at St. Andrew Junior School, I really hope that any bus service that approach that bus stop, can drive slowly and move into the bus stop lane to make sure if any passengers want to board the bus. There is much room for improvement.
Thanks.
From A VERY UNHAPPY passenger
Oops.... Is posting this here similiar to informing the media???
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